Sheraton Grand Krakow

The room on the fourth floor overlooked the river, great view, great artwork on the wall’s as throughout the hotel. A big spacious atrium area with a restaurant and island bar with a large seating area, very comfortable. The rooftop terrace is a great place to eat and enjoy superb cocktails. The sports bar is a great place for a beer and nibbles. To me the best was the club lounge, probably one of the best we’ve stayed, delicious hot and cold food,beautiful desserts. And a great selection of beer wines and spirits, a big thank you to Robert a great host. The whole team were as friendly as they were professional.

The Sheraton Grand Krakow Hotel is an ideal choice for staying in the city. The hotel is in an excellent location - about 15 minutes' walk from the center - and has easy access to public transport. I had an excellent stay - the room is very clean and equipped and, in addition, the service is exceptional. All the staff were super friendly and helpful, for example when I needed to leave my luggage at the reception after checkout. The breakfast is excellent - it has several options of breads, cheeses, fruits, em, juices etc and it's all delicious.

We have been staying at this hotel for almost 20 years, at the beginning very often, later less often, but we decided to come back again, encouraged by the information that the hotel has been completely renovated. We were not disappointed, on the contrary, we had a fantastic stay. The hotel has many advantages, after refurbishment, the rooms are very luxurious, they resemble the interior of a luxury apartment, not a hotel room, our room had a wonderful view of the Vistula River and Wawel Castle, the bed was extremely comfortable, the breakfast was excellent, with a huge selection of dishes, plus a very helpful staff. The hotel also has a huge advantage over other highly advertised 5-star boutique hotels in Krakow, it has a parking and you can drive up to it with luggage - when we book a room for New Year's Eve, we considered other 5-star hotels in Krakow, but I must admit that the vision of walking in the rain with a suitcase 10 min from the city car park to the hotel was not inviting and we chose the Sheraton. And our favorite restaurant in Krakow, "Pod Nosem" is very close, so we have everything in Sheraton Krakow.

We've always enjoyed staying at Sheraton, wherever we were so it was an obvious choice. We know the hotel has everything we need and there are no unpleasant surprises. We loved the comfortable bed, breakfast and overall the stay was as expected.

The rooms are very spacious and have everything that you need for your stay, including good quality toiletries, meaning no need to pack travel minis! Robes and Slippers were great. The lobby is stunning and the food and drink options are great too. Location is fantastic, 4 or 5 mins from main square max and right next to Wawel Castle. Also easy for getting Uber to/from the airport which is WAY cheaper than booking in advance (at least 50%). Reception team are so nice! They offered us brolleys in the rain and couldn't do enough for us, very friendly.